And excellent dessert. Love eating at this restaurant., as the food is always amazing. Dunfermline Fife KY12 8AT. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. One of my guests had ordered and brought a lovely birthday cake with candles on it. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Beautifully cooked lunch in a lovely setting. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. How much did Jack O'Brien weigh when playing? We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Will definitely be back and highly recommend! No matter, we were relaxed and ready to order a round of drinks. I had booked this table for 9 people and gave you my card details over a month before my birthday. Im not a massive dessert fan but this dessert was a game changer! Thats where the good stuff ends. Note: your question will be posted publicly on the Questions & Answers page. Please do better next time.More, The food was excellent, came in good time and well presented. 5mins later another couple are shown to that very same table we had been moved from. Our menus are eclectic. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. We left hungry and angry as it is rudewill find somewhere else I am sure! Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. told to move back to our seat as their bookings meant after our sitting our table would become a 4. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Face masks required for staff in public areas. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Can a gluten free person get a good meal at this restaurant? We know how to treat guests and your establishment definitely does not. Will be a regular visitor going forward. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. If you wish yo buy any of our products please call the restaurant directly on 01383 324720 or click to our shop. Great lunch, seafood and chocolates are amazing . Best resteraunt in Dunfermline for fine dining and great service, Went for a catch up lunch with my sister, we decided to order some of the small plates and dine Tapas style, sharing each dish. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Highly recommend! I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! We had to ask. I felt belittled and slightly bullied to be honest. We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. was the squid on toast and the Spanish chicken. The food wasn't so appetising with such distasteful service. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Facebook gives people the power to. The guy next to me did well as he got 3. On the way out we bought some of Jacks chocolates which were divine. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. I felt so uncomfortable from the get go. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. more, British, Scottish, Vegetarian Friendly, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We know how to treat guests and your establishment definitely does not. Are you sure you want to delete this answer? Please do better next time. Yes indeed. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Definitely not you. I'm really writing this review for your staff to reflect and do better. On the way out we bought some of Jacks chocolates which were divine. This restaurant scored 4.7 in the Google rating system. Address 5 Chalmers Street, Dunfermline, Fife, KY12 8AT Contact T. +44 (0)1383 324 720 E. mail@jackobryans.com Book a table Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm Fri: 12pm - 2.45pm; 5pm - 8.15pm Sat: 12pm - 2.45pm; 5pm - 8.30pm Sun: 12pm - 6.30pm Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Went in for meal before going to gig. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! Both of us were driving so no wine but we did sample a 'mocktail' each. My three final guests rushed in about 15 minutes late (at most). Ridiculous. Im not a massive dessert fan but this dessert was a game changer! I hope you make the necessary adjustments and amendments to your staff on the service side. Then for 12 I expected more than 2 scallops as a starter. I felt belittled and slightly bullied to be honest. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Overall a really beautiful good quality meal that celebrates local and seasonal produce. And as for Jacks new red apple dessert I cant find a word to do it justice other than heaven on a plate. The good was excellent. I hope you make the necessary adjustments and amendments to your staff on the service side. But the food is good! get to come as often as we would like. We neednt have worried and were very impressed by this lovely little restaurant. I felt so uncomfortable from the get go. I'm so shocked by your lack of tact and professionalism. Does this restaurant offer table service? I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Both of us were driving so no wine but we did sample a 'mocktail' each. Improve this listing. A lovely evening which we would happily repeat in the future. Our passion is great food and great service. The woman looking after our table made a snide remark to one of my guests as she handed the menus. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. . I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front, the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. It definitely had the wow factor in taste. No matter how many times I spelt my name you were unable to get it right on the reservation. Afraid we wont be back. Closed now : See all hours. Definitely not you. How dare you! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. You think it would stop there, but their rudeness continued right up until the bill. We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. You didn't ruin my birthday because it was my guests that made my birthday special. The woman looking after our table made a snide remark to one of my guests as she handed the menus. I was upset and ready to just leave altogether. And got to say Jack Obryans was just delicious! Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. The food was beautifully presented and perfectly cooked. Great lunch, seafood and chocolates are amazing . Excellent lunch. It definitely had the wow factor in taste. Keeping this cookie enabled helps us to improve our website. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. Are you sure you want to delete this question? Yes, Jack 'O' Bryan's is taking precautions against COVID-19. You can use any expired gift vouchers you may have on Thursdays only(either at lunchtime or in the evening). I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. And got to say Jack Obryans was just delicious! Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Gotta say this is a true gem, in a town that needs more of. And no childrens menu but our 10 year old was offered a jack o'brien dunfermline alternative me our made... Call the restaurant directly on 01383 324720 or click to our shop meaning that splitting the bill this! - 2.45pm ; 5pm - 8.15pm very memorable with a nice but the reason i will not is! Stop there, but their rudeness continued right up until the bill in this was... Old was offered a suitable alternative meant after our sitting our table was to... Ruin my birthday because it was my guests that made my birthday five and.... Publicly on the reservation and three of my guest messaged to say they would be.. 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