The DAS is not a "front of the line" pass, but rather a tool to provide the maximum amount of flexibility to guests with disabilities. In England I have an access card. I have been looking for the answer but getting conflicting results. UmmmmI'm not sure I understand your post or the tone that's attached. This doesnt stop him from being able to ride however he can get uncomfortable queuing with a lot of people. Our step-by-step guides will save you up to 4 hours a day. Ex. Heres what you can expect from the DAS when you visit Disney World! Some of the handicapped restrooms have sinks in the stall. When you first register for this service, youll have to complete a registration process, which usually involves having your photo taken. I wanted to share the correct information in case other families needed to register for DAS instead of waiting and expecting LL privileges. How do I get the DAS for our brother? According to Disney World's website, the Disability Access Service Pass, also called a DAS Pass, is intended to help Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." Is this condition something that you would consider to offer me and the family any support. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. If pre-registered, you can start booking return times on the app once you are in the park. Nintendo trademarks are properties of Nintendo. One cast member said that guests using a DAS who are nice will often be asked if they want to go again. Using the My Disney Experience app to make selections allows for less walking to attractions or Guest Relations to get return times. The disability could be mental or physical, and Im told that the Disney person wont ask for the diagnosis. You can spend the time anywhere in the park and then return to enjoy the ride. So I really feel the first person I spoke to was just not listening to anything I said. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. Disability Access Service (DAS) is a wonderful attempt by Disney to help disabled people. We recently shared a full guide to Disney Genie and the Lightning Lane, but since that time, these services have finally launched in the parks. But this time well have a child with us with ADHD and long queues will not be ideal but Im hoping we can get it added to our passes prior to us getting to the parks if possible. Genie+ is a whole other blog post (that Im not writing). Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Note that there are often TWO places to scan in on a ride at the Lightening Lane entrance, and just before getting on the ride. I read your blog and Disney's information about it, but it's worded weird. 20002023 Undercover Tourist. There aren't any discounts on tickets for guests with disabilities or their carers, but if you have any other questions about DAS, we'd be hoppy to help. I found out about DAS after almost having a panic attack on the waiting line for Space Mountain while at Magic Kingdom. This service is also known as the Disney disability pass. If Disney expects her to wear a diaper because they won't allow her to wait the same amount of time as everyone else, except outside the line, then that would be nothing short of appalling. If you have special circumstances or any concerns, talk to Guest Relations. I tried repeatedly to book DAS for my son from here in the UK. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. Disney World's Disability Access Service (DAS) provides assistance for guests and families with disabilities to navigate more easily and enjoy the parks. Oh, yeah, I said diapers are not an option because she won't do it. Until then, just a piece of advice, usually the person "complaining on reddit" as one user wrote, is usually the person who needs it. So you have to wait until going to guest relations to find out if a child can qualify for DAS? It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic. Only certain attractions are available for pre-arrival Advance Selections, but all attractions are available day-of. The person seeking the pass must be on the video call, so if that is your child, dont do this while they are in school. The advanced selections allow you to return to the selected ride during the one-hour window listed on your app. Perhaps look into other options if you get denied again. As for your Blue Badge, you may need to apply for a temporary disabled parking permit through the Florida Department of Highway Safety and Motor Vehicles. How do I preregister? For instance, you could purchase Genie+ for the extra person so that they can make a Genie+ reservation overlapping your DAS return time, so they can join you in the Lightning Lane. Once the return time starts, it can be used at any time until park close. The accounts of the two DAS members would need be kept separate, but you can certainly try to time the two return times around the same time so that the two groups of six can all go together as a bigger party. You "can't plan bathroom breaks''? Its important to note that the previous offering will still remain, so if you arent interested in the new features, you can still use the DAS program in the way you have on previous visits. Since the two year wouldnt have a ticket would he be able to come on the ride also? Depending on the experience, guests utilizing a wheelchair or scooter will either wait in the standard queue or receive a return time at the attraction that is comparable to the current standby wait.". DAS passes are assigned on a case-by-case basis, so we recommend visiting Guest Relations as soon as you arrive to see what options are available for you. What's Coming to Walt Disney World and Universal Orlando in 2023 and Beyond TRON Lightcycle Run Opens April 4! You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. New to fall 2021, guests can now pre-register for DAS in advance of their trip! I'm totally unsure whether we should or could apply for DAS. - SPettiette. Very disappointed I called das 2 times waited over 30mins too.. You can only make one Genie+ selection at a time, but you can have overlapping Genie+ selections. Scroll down to "Ready to Chat with a Cast Member?" But we'd recommend that you ask for confirmation when you register for DAS (because otherwise, it could vary by attraction). I just pre registered and was informed that only 6 guests can ride at a time. If they wanted to go on rides with members of the other family, how would that work? Well that was wasted money, because we could book a DAS the second we walked into the park. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing disability.services@disneyparks.com as accommodations are usually assigned on a case-by-case basis. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. For more specific information, we'd suggest you try contacting Disability Guest Services at (407) 560-2547 or disability.services@disneyparks.com. I think Disney needs to seriously address this inequality and ensure all disabled people have the same access to the support they need. Here is the registration link for the DAS at Disney World. Since each DAS can have 5 guests (6 party total), then would 2 DAS members can link total of 12 in a party in one Disney My Experience account OR need two Disney account then link two separate Disney account together to allow all 12 be on same party? They can fit up to two scooters on the bus, and only once did we have two scooters on the bus. That said, when we or someone we know has mentioned that they've used it in the past, there weren't any issues with getting it again. RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. The app will be a great way to book your rides for the day and will help to avoid any disappointment on your next trip when you can plan in advance. Mickeys Very Merry Christmas Party Tips For 2022, What you need to know about Disney Genie+ and the Lightning Lane, Disney Vacation Club Point-Borrowing Restrictions 2023. And I have 2 other kids. Let us know if you have any more questions :). Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. If Peter Pan's Flight is a 50-minute wait, your return time for that attraction would be in 50 minutes. We've already researched the details most important to families. This includes guests with both visible injuries or disabilities and those with less visible, non-apparent disabilities that could impact their park experience. Simply saying crowds might give you a panic attacks wont be enough because the DAS applies to lines, not crowds. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! Disneys Animal Kingdom Theme Park: Once inside the park, head to the left; Guest Services is in the first building youll see as you enter the park. As for registering online for DAS Advance, there's only that one process via video chat. But first research. The main thing is you need to be able to explain what her needs are, why she needs to wait outside of a traditional line. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. Before we go any further, lets take a look at the Disability Access Service (DAS) program and who its appropriate for. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks (or pre-register via DAS Advance, which allows you to register 2 to 30 days before your trip via video chat) to discuss your options for accommodations. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service). However it appears the pre registration DAS is only for US citizens :(. If you purchase Genie+, you can make Genie+ selections along with your DAS return times. Today were back to answer, Website#db49a7236adb0ef922d3f312{display:none}. Id say there are tons of people trying to use it as a free Genie+/Lightning Lane, trying to game the system, one poster added. Every attraction in Disney World can accommodate the needs of guests with disabilities; you can hop on over to our full list of Disability Access for Disney World Attractions to get the scoop on each individual ride. Once tapped into the park, a DAS button will appear in the app. In other words, can we have more than 2 time slots reserved on DAS? Cart. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. There are a total of 7 of us in our group. I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? Do I need to take pip paperwork and blue badge with me. Basically, the attractions available through Genie+ are also available for Advance Selections. You go to your desired attraction and they write a return time on your card. If 2 of us in a group of qualify for a DAS and we split our party for booking DAS, can we still be under 1 MDE account so we can genie+, virtual ques and lightening lane together? People saying well the whole park is crowded so why go, or crowds are worse for fireworks, parades, etc. Just ask. If both have DAS, they cannot be grouped in the same party and would need separate return times. Plus she's a diabetic, so she has to give herself frequent injections and test her sugars, especially with the heat affecting her sugars and hydration status so much. How to get the DAS Disney World. It will most likely depend on the ride! Lol. Finally on the third try, she got to the front of the queue. I think we'll probably just have to skip the longer things like Ellen and the safari since there's really no other way to avoid their length! How does the access to the rides work for DAS? Hi - thank you for this website its very useful. Here are the rides that are only available to book the day of your visit and are not available ahead of time: All attractions still offer return times with DAS. Once you have tapped in at both touchpoints in the queue, you are able to book your next experience. If you have any general questions, you can call Disability Services at (407) 560-2547. Guests can still visit the attraction, Guest Relations or a Guest Experience Team umbrella to receive return times. If you know you cant ride certain types of attractions, we recommend doing a little planning ahead of your trip to avoid disappointment when you arrive in the parks. Exactly!! Instead of physically waiting in a queue, you receive a return time equal to the current standby wait time. Another new feature that we can expect to see in the near future is the addition of a live video chat with a Disney cast member. If you think you may split up, then you potentially may want to have two DAS users, but then each person would need separate DAS return times. Diapers are not an option for her. Can I cancel a reservation? Do you think we will be able to call on arrival to register for DAS? Return times are not able to be booked during Early Theme Park Entry. We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. That rule was abolished years ago after people "scammed" the system which is really unfortunate. My sister has a kidney condition that requires bathroom access at least every 30-45 minutes. I know going into my vacation that I'm going to just have to take my anxiety medication like clockwork and suck it up to get through the lines and everything. Think of those as completely separate from the DAS pass youll be using in the parks. Thanks in advance! Is the new Genie + the same as a DAS pass? Keep reading as we discuss everything you need to know about this offering and how it will be different on your next Disney trip. If park hopping, selections will become available once you tap into that park. No way to find out beforehand? I registered for 2 rides, one is for 1:30 and the other is for 5:00 - those were the only times available. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. Ready to take the leap on a memorable family vacation? No, DAS is valid for 60 days once registered. We only had 4 total in our group. You article states that there is no special seating for fireworks or parades however, there is special seating for most shows including night time shows like Fantasmic. We have nothing but good things to say about their bus system with the scooter. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. At the current time, if you are eligible for this pass, you would visit Guest Services to obtain your pass. Note that DAS is still determined on a case-by-case basis. Any attraction with a standby queue can issue DAS return times. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. While Disney Genie was first announced a couple of years ago, the other day, we finally got more information about this new offering. You can register in advance for the DAS pass Disney World between 2 and 30 days before your first day in the park, by calling trying to do the video call with the DAS office (even if your second, third days etc are more than 30 days out). Does it have to be obtained at individual attractions or is it available for a whole park? So it's not like I'm sitting by the phone. It should be tweaked so that an average person without medical issues couldn't use it and get more ride production than they could have if they didn't have access to it. The contrast between foreground and background text will increase. It allows everyone irrespective of their disability to completely enjoy all the rides and attractions of the park. Please empty this comment field to prove you're human. Puts my son at a distinct disadvantage. Disability Access Service (DAS) is a system that is in place to assist Walt Disney World Resort guests that may not be able to comfortably wait in a traditional queue environment. Universal elements and all related indicia TM & 2023 Universal Studios. DISboards Thread of the Day: Is the Epcot Hotel Back On at Walt Disney World? Very difficult sorry so no luck with any of thos new system.. ugh sorry guys. I have a bladder condition, among other things. The individual requesting DAS must be present when registering, either in the video call or in person. I got pretty good driving the scooter. When you talk with them, you don't need a doctor's note but you will need to explain your dad's needs so they can figure out how to best accommodate him. We focus on bringing you all things fun so you can plan your theme park vacation, enjoy Disney at home, and more. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. I plan on taking a break in these areas when I need to, or possibly on a schedule to prevent a panic attack/meltdown situation. You need to explain why you can't wait in line. At 4 p.m., you could make an additional selection, and so on. My 11 year old son has CP and although we have been to Disney before he was a lot smaller and a stroller was sufficient. Some new DAS changes are coming soon though, and it would be valid for 60 days, depending on the ticket. Walt Disney Worlds Disability Access Service, or DAS as its more commonly referred to, is a program offered at Walt Disney World theme parks to assist Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability per the official Disney World website. Is he still able to go on the rides? My question though is since it only lasts 60 days, I going to be visiting Disney World again this October with friends. It lists all the places in each park that are a quiet area if you need it. While DAS return times require you to wait the full standby time, Genie+ selections can be made for the next available time window and can be used right away. 1) I think the DAS was applied properly in your case. The DAS is valid for up to 60 days, according to the Disney website. Does the DAS cardholder have to board the attraction with the rest of the party? We had to wait longer for that boat, as there was someone waiting before us. Do I have to get a new DAS at the start of each day? All Rights Reserved. The feedback they claim to have received from the Cast Member is that Disney is cracking down on eligibility for DAS and ADHD and Anxiety no longer qualify. The post polled other Reddit users about their experiences, questioning if this information was actually true or if they should try again when they arrive at the parks. They arent going to explain why they made these changes to prevent people from simply calling back and changing their story. And a new feature includes being able to receive DAS return times through the My Disney Experience app! Share your tips in the comments! I really hope the DAS pass isnt being cracked down on due to people taking advantage of it (again). Walt Disney Worlds approach to assisting guests with disabilities ensures that every guest can enjoy a day at the parks. Itll certainly help because they can wait in shorter lines but the issue is genie+ is scheduled while a DAS lets you return any time which with cognitive issues you never know when youll actually be calm enough to get away from the quiet area. Monthly news, planning tips and special deals. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. Already inside Magic Kingdom? However, other frogs in the Pond continue to share with us that it is not possible. There is a list of places you can go that are quiet to calm down. You can have a traditional same-day DAS return time (can only hold one at a time), in addition to the two DAS Advance selections. She lives and works in Orlando so visits frequently. I am 30. Any ride with a standby wait time is eligible for DAS return times. Can I ask if the people you spoke to gave you a way of a UK citizen pre-registering please? Or dont come!! You can rent one on site at each park, or through a company that delivers it to your hotel. Post all SW questions concerns, etc. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There are no specific reserved areas for guests using DAS. Share them in the comments below! Hey, my 2 middle children 11 and 7 have fabry disease (there dad passed away from it 2017) Fabry disease is a metabolic generic disease, it affects renal including heart and kidneys. DAS still operates the same way as before with being able to receive return times equal to the standby wait. Guests must enter the theme park of their choice, then go to Guest. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. You decide what ride you want to go on and see how long the current wait is its listed in the DAS part of the app. I don't think we'll be saying it's dangerous though (except it is for infection reasons, which I failed to mention). Disney DAS & How to Get It | How to Use DAS | DAS with Disney Genie | FAQs. Once set-up the service will be valid for the length of . DAS is assigned and given out on a case-by-case basis, so you'll need to talk to Guest Services upon arriving at the parks on your first day. Related: Overview of Universal's Attraction Assistance Pass, Related: Overview of Disneyland Disability Access Service (DAS), Tags: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); All content is the opinion of the author, and is not affiliated with any of the companies discussed. Help much appreciated. During the fireworks there are soo many places to watch where there are NO crowds. I have with rheumatoid arthritis and although not in a wheelchair suffer with fatigue and unable to stand around for long periods . Disney disability pass will often be asked if they wanted to go again the.. Someone waiting before us, which usually involves having your photo taken could apply for Advance. This comment field to prove you 're human make an additional selection, and Im told that Disney. Book DAS for My son from here in the regular vehicles for Buzz Lightyear, they let us go few! 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