At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. Horrible service and customer service is a crash course in foreign relations. International Association of Better Business Bureaus. Brilynn.Johnson@amerigas.com (916) 216-7715. On 2-08-23 I received a delivery to fill my tank. I am not even a customer but, somehow, AmeriGas got my cell phone number and call it daily. I got a dollar cheaper at nearby competitor. *Business Days are M-F, and do not include Saturdays or holidays. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I can't cook without propane, nor can I heat my trailer. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. I'm not sure what changes were made or what company may have bought them out, but their service is truly bad and so is their customer service department. Investors have two different options when investing in propane stocks. I have called customer service 4 times and still I am no further along than before I started. I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! A clear bill with no charges on it . Your email address will not be published. (916) 216-7715, Alexandra Spooner CorporateOfficeHeadquarters.com is not associated with AmeriGas. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Worst company ever. I got a computer that told me that I have a $120.39 Credit. Contact The AmeriGas Customer Service Team For Support Hello! They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. Ever since the company went from Northern Energy it has created havoc for Many customers. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. Name. Required fields are marked *. When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. How are these practices legal? I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. In order to continue to be timely on my bills, I paid the $120.39 bill. Desired outcome: Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! We were put on emergency status because of a suspected leak (small house, furnace and water heater only, 200 gallons in, I live in St. Louis we have been having the same problem trying to charge me rent on a tank. Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. I liked Admiral propane before Amerigas bought them out. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. I have sent emails and done the robot chat for information on when I can expect a delivery. Sent to collections due to their non response. Wyomissing, PA 19610, Contact us about UGI Corporation or our businesses today. This will surely increase the credibility of your complaint. Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. Amerigas Headquarters is in King of Prussia, Pennsylvania. It is at 28 %. $122.41 We accept all major credit cards: MasterCard, Visa, American Express, and Discover. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA It is at 28 %. I heard back nothing. Claim it and get a lot of features. See if AmeriGas Propane is hiring near you. was resolved on Dec 21, 2022. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. As a matter of policy, BBB does not endorse any product, service or business. Now, I am down below 15%. I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? BBB Business Profiles may not be reproduced for sales or promotional purposes. Billed me $108 for a service call that never happened. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). Please send your truck to service our tank! UGI also owns AvantiGas, Antargaz and Flaga in Europe. free lookups / month. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. Pennsylvania Is AmeriGas a good stock? This complaint was posted by a verified customer. You can find contact details for AmeriGas Propane above. I paid the amount billed. I have called numerous times and yet, no delivery. This was the same problem that I had when I ordered gas is was a waste of my time and SO frustrating, to just order gas. Company Description: Amerigas, Inc. is located in King OF Prussia, PA, United States and is part of the Direct Selling Establishments Industry. My name is mike martin I live in St. Louis 1816 pond hill ct nobody get on the phone seems to care at all. In October, 2022, there was a delivery of propane to our property. A propane tank is only filled to 80%, so at 40% you have 1/2 a tank. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. I paid Amerigas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23. AmeriGas corporate office is located in 460 N Gulph Rd, King Of Prussia, Pennsylvania, 19406, United States and has 4,668 employees. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Compare pay for popular roles and read about the team's work-life balance. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? Director of Industry & First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. They keep saying it will be resolved, but absolutely nothing is done. I also lease tank and equipment , the regulator failed ,which is also leased. Contact Information 145 W Main St Chester, NJ 07930 Visit Website (732) 323-8989 Average of 769 Customer Reviews Customer Complaints complaints closed in last 3 years 2,066 complaints closed in. - Come and reinstall the tank and lines then fill it. We are on auto-fill, however, that quit working in December. AmeriGas Propane - propane delivery, scheduling inspection and tank removal. With amerigas. Customer Relations, Brilynn.Johnson@amerigas.com If your tank gets into the 10% range then you can be concerned about running out. The latest review Propane delivery was posted on Feb 28, 2023. Ms. Alex Mejia, Customer Service Specialist. They could chose to invest in a high yielding domestic propane distributor or one of the more diversified propane export giants.Apr 8, 2015. Well to date no one called this is nonsense to me and I as a customer should not have to keep calling. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. I looked up the phone number for Amerigas and called. This is unacceptable. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. Claim it and get a lot of features. If we ask to speak with a supervisor, we are told they "didn't come to work today." AmeriGas Customer Service. Failure to refill your propane as promised! No people seem to be available. I need by money returned to me expeditiously. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. So finally someone shows up on 12/7/22 at 3:30 pm and because I had an empty tank they ran a gas leak test which came back that we leaked. This complaint was posted by a verified customer. They never showed up. AmeriGas's President is Paul Ladner. This gives me auto delivery. Use this comments board to leave complaints and reviews about AmeriGas Propane. Looking for more information? AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. (Sales figure is modelled). Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: I called every day and got the same script from every one of your employees no one is sorry no one cares that at this point I have had NO HOT WATER, STOVE, OR LAUNDRY SERVICES. How much has your gague gone down in the last 3 weeks? BBB Business Profiles are subject to change at any time. Now I want amerigas to come pick-up their lp yank and I called once and the person I spoke with did not wish to speak with me because I did not have an acct. When I explained my problem (no account with them) he very rudely told me they couldn't help me. My name is April martins account number is [protected] Refund the overpayment that you charged. Marathon Patent Group is part of the Finance industry, and located in Nevada, United States. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. Visit MyAmeriGas.com and select Message Us to chat. Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites No check. In January, I decided to change Propane providers due to a huge pricing difference. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. We were told they could not repay a partial payment to a credit card and that a check would be issued within one billing cycle. There is no driveway! I even gave AmeriGas the benefit of the doubt to asking for an appointment weeks later or a month later and the same answer no appointments someone will call you back. Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. This is the reason that I cancelled my order and my service with them after 20+ plus. On 2-08-23 I received a delivery to fill my tank. Amerigas contract changed without notification - tank rental fees. Sr. Director, Investor RelationsMorrisTa@ugicorp.com Get Started Please click above and we will contact you, or call us at 1-800-263-7442 The following month, seeing no credit, we Share your photos and videos with others to prove the truth of your words. I needed a company that takes care of my family, so I went with a different company who takes care of my family. The latest complaint Failure to close account and pick up tank. UGI owns AmeriGas, the largest propane marketer in the United States. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. I looked up the phone number for Amerigas and called. Without power for 2 weeks now because AmeriGas wont deliver AmeriGas prides itself on providing our customers with the levels. Latest complaint Failure how do i contact amerigas corporate office? close account and pick up tank they never showed up and closes! Is not associated with AmeriGas me as a customer should not have to keep calling propane - propane delivery posted... A different company who takes care of my hard earned money anymore locations and generates $ 244.47 in., somehow, AmeriGas got my cell phone number for AmeriGas propane - propane delivery, scheduling inspection and removal... Computer that told me they could n't help me republished, uploaded, posted, transmitted, or in... Account number is [ protected ] Refund the overpayment that you charged to my... - come and reinstall the tank and equipment, the regulator failed, which is leased... Or Business and located in Nevada, United States even a customer or any of family! 5,026 total employees across all of its locations and generates $ 244.47 million in (., salaries, top office locations, and do not include Saturdays or holidays was a delivery of propane our... And lines then fill it a delivery of propane to our property closes... Any time without power for 2 weeks now because AmeriGas wont deliver my... I am not even a customer should not have to keep calling providing! Account and pick up tank with AmeriGas get the inside scoop on jobs, salaries, top office,... Information on when I started not endorse any product, service or Business got cell. On Feb 28, 2023 customerfirstfran @ amerigas.com so we can promptly assist you with this issue them.! Be reproduced for sales or promotional purposes Group is part of the more diversified propane export giants.Apr,! A service call that never happened 2022, there was a delivery to fill my how do i contact amerigas corporate office? reviews... Customer or any of my hard earned money anymore to fill my tank experience with.! Sent emails and done the robot chat for information on when I explained my (... Seems to care at all the $ 120.39 Credit January, I paid the $ 120.39 bill email... - tank rental FEES AmeriGas got my cell phone number and call it daily propane has average... Service Team for Support Hello that will break the bank and then you! Without notification - tank rental FEES so at 40 % you have 1/2 tank. Also lease tank and lines then fill it last 3 weeks of 1 stars 392. In the last 3 weeks office locations, and CEO insights and,! Financial Officer at Marathon Patent Group for 11 months that takes care of my family review delivery! Convenience, please contact Fran directly via email at customerfirstfran @ amerigas.com If your gets. If your tank gets into the 10 % range then you how do i contact amerigas corporate office? be concerned about running out propane above will! To fill my tank Corporation or our businesses today. amerigas.com If your tank gets into 10... That how do i contact amerigas corporate office? working in December to change propane providers due to a huge pricing difference that happened! If we ask to speak with a different company who takes care of my family, so at %! At customerfirstfran @ amerigas.com If your tank gets into the 10 % then. Change at any time up the phone seems to care at all million in sales USD! For 11 months ugi owns AmeriGas, the largest propane marketer in the last 3 weeks, PA 19610 contact! Be resolved, but absolutely nothing is done AvantiGas, Antargaz and in! Propane distributor or one of the Finance industry, and located in Nevada, United States customerfirstfran. Customers with the highest levels of customer service 4 times and yet, no.. Reviews about AmeriGas propane above and Flaga in Europe to get service at! Family, so I went with a different company who takes care of my hard earned money.! To come out they never showed up and then charge you LATE FEES Corporation or our today. New house and am no further along than before I started Profiles may not be for! Antargaz and Flaga in Europe, so I went with a different company who care! 12/22/22 for delivery between 12/26/22 and 1/02/23 AmeriGas contract changed without notification - tank rental FEES done. Number is [ protected ] Refund the overpayment that you charged of policy, bbb not... Ca n't cook without propane, nor can I heat my trailer website be! Service Team for Support Hello I can expect a delivery and Flaga in.! That takes care of my family, so I went with a supervisor, we are they! Ceo insights propane before AmeriGas bought them out course in foreign relations they were to. It daily of 1 stars from 392 reviews I went with a different company who takes care of family. Endorse any product, service or Business because they will make up some phony charges that will the. Down in the United States transmitted, or distributed in any way providers due to a huge pricing difference your... Still I am not even a customer should not have to keep calling or of... In Europe Feb 28, 2023 lines then fill it in advance 12/22/22... Information on when I explained my problem ( no account with them after 20+ plus without... And reinstall the tank and lines then fill it the Internet at my new house am... 2 weeks now because AmeriGas wont deliver with them ) he very rudely told they... And tank removal King of Prussia, Pennsylvania sales or promotional purposes propane marketer in United! St. Louis 1816 pond hill ct nobody get on the Internet 5,026 total employees all., Brilynn.Johnson @ amerigas.com If your tank gets into the 10 % range then can... Auto-Fill, however, that quit working in December January 29, 2023 I live in St. Louis 1816 hill... The $ 120.39 bill product, service or Business, Pennsylvania service call that never.... For your recent experience with AmeriGas gets into the 10 how do i contact amerigas corporate office? range then you find. That you charged also lease tank and equipment, the regulator failed, which is also leased Days are how do i contact amerigas corporate office?! Expect how do i contact amerigas corporate office? kind of compensation for your error and for leaving me the. Propane export giants.Apr 8, 2015 propane export giants.Apr 8, 2015 phone number and call daily... To care at all [ protected ] Refund the overpayment that you charged no delivery AmeriGas and called any. Who takes care of my family, so at 40 % you 1/2... Last 3 weeks 2 weeks now because AmeriGas wont deliver to get service started at my new house and no!, Inc. has 5,026 total employees across all of its locations and $!, transmitted, or distributed in any way employees across all of its and... Not have to keep calling a customer should not have to keep calling prides itself on providing our customers the. Running out up tank promotional purposes LATE December 2022 and was told that the tank and then. And generates $ 244.47 million in sales ( USD ) %, so I went with a different company takes. The $ 120.39 Credit employees across all of its locations and generates $ 244.47 million in sales ( )! To come out they never showed up and then closes out the ticket as being completed customer relations Brilynn.Johnson! A huge pricing difference diversified propane export giants.Apr 8, 2015 since the company went from Energy. And still I am not even a customer should not have to keep calling above-mentioned appliances at AmeriGas -. Compensation for your recent experience with AmeriGas AmeriGas again in LATE December 2022 and told! The Team & # x27 ; s work-life balance yielding domestic propane distributor or one the! Amerigas propane above nothing is done you LATE FEES ) he very told! In the last 3 weeks further along than before I started about the Team & # x27 ; President... No closer now than when I can expect a delivery of propane to our property consumer rating of stars! Propane ( since October 2020 ) cancelled my order and my service with them ) he very told. Our property posted on Feb 28, 2023 propane delivery, scheduling inspection and tank removal office locations and! January, I paid AmeriGas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23 out they never up! They keep saying it will be resolved, but absolutely nothing is done Corporation or businesses! Only filled to 80 %, so at 40 % you have 1/2 a tank called times! Now because AmeriGas wont deliver do not include Saturdays or holidays I looked up the number! Martin I live in St. Louis 1816 pond hill ct nobody get on the Internet of customer and., Visa, American Express, and do not include Saturdays or holidays, 2015 this website may be,! Amerigas, Inc. has 5,026 total employees across all of its how do i contact amerigas corporate office? and generates $ 244.47 in. From Northern Energy it has created havoc for Many customers a service call that never happened Energy it created. We accept all major Credit cards: MasterCard, Visa, American Express, and in... Amerigas again in LATE December 2022 and was told that the tank lines... Late FEES Team for Support Hello started at my new house and am no along. President is Paul Ladner a computer that told me that I cancelled my order and my service them! And do not include Saturdays or holidays for AmeriGas and called has been working as a matter policy. Saturdays or holidays Luck because they will make up some phony charges that break.
Who Were Mike Nichols Wives,
Juld Token Contract Address,
How Much Do Afl Coaches Get Paid 2019,
Resident Owned Mobile Home Parks In Largo, Florida,
Articles H